Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automatic Collection

When you use our Site, we automatically collect certain information by using:

• Cookies (as explained in our Cookie Policy)
• Web beacons
• Server logs
• Other similar technologies

2.3 Information from Third Parties

We may receive information about you from other sources, including:

• Business partners
• Marketing partners
• Social media platforms
• Publicly available sources

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Site and services
• Process transactions and send related information
• Send administrative information, such as updates to our terms, conditions, and policies
• Respond to your comments, questions, and requests
• Send you marketing communications about products, services, offers, and events
• Personalize your experience on our Site
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Disclosure of Your Information

We may disclose personal information that we collect or that you provide:

• To our subsidiaries and affiliates
• To contractors, service providers, and other third parties we use to support our business
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets
• To fulfill the purpose for which you provide it
• With your consent
• To comply with any court order, law, or legal process
• To enforce our Terms of Service and other agreements
• If we believe disclosure is necessary to protect the rights, property, or safety of Canadian Voyager, our customers, or others

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. We urge you to be careful about giving out information in public areas of the Site. The information you share in public areas may be viewed by any user of the Site.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk.

6. Cookies Policy

Our website uses cookies to enhance user experience and collect information about visitors and visits to our website. Cookies are small text files that are placed on your computer or device by websites that you visit. They are widely used to make websites work more efficiently and to provide information to the owners of the site.

6.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You may disable these by changing your browser settings, but this may affect how the website functions.
• Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve our website.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

6.2 Managing Cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

7. Third-Party Links

Our Site may contain links to third-party websites and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

8. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Site. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

9. Your Rights and Choices

You have certain rights regarding your personal information. These may include rights to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict the processing of your personal information
• Request transfer of your personal information
• Opt-out of marketing communications

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

10. Canadian Privacy Rights

If you are a Canadian resident, you may have additional rights under Canadian data protection law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws. These rights may include:

• The right to know what personal information we collect, use, and disclose
• The right to access your personal information
• The right to correct inaccurate personal information
• The right to withdraw consent to the collection, use, or disclosure of your personal information

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

11. Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new privacy policy on this page and notify you through a notice on the Site or by email.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Site and this privacy policy to check for any changes.

12. Contact Us

If you have any questions, concerns, or comments about this privacy policy or our privacy practices, please contact us at:

Email: [email protected]

Postal Address:
Canadian Voyager
Attn: Privacy Officer
123 Traveler Avenue
Toronto, ON M5V 2T6
Canada

Phone: +1 (647) 555-1234